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Salesforce Admin Training

Salesforce Training in Chennai

Salesforce Admin Training in Chennai

Salesforce.com is a leading cloud computing platform which started its journey with CRM tool on a Software-as-a-service concept where its customers are not required to buy/install any software or hardware at their premises. Salesforce.com works on Mulch-tenant architecture where each of its customers share the common pool of resources hosted at the Salesforce end, thereby reducing the effective cost of using these shared resources.

Hence, Salesforce® charges its customer on per user basis, which is far more beneficial for small organization as it does not involve any setup cost. Salesforce has grown exponentially from its inception in 1999 and now developed a platform called Force.com® which is powerful enough to create any web application. It is also getting into the domain of Database.com, Work.com etc to name a few.

It has also gone very social by integrating implicitly with social networking site like Facebook, Twitter etc along with Chatter as their own collaborative tool. So, it is ever evolving and fast expanding cloud computing platform in the market, which do not see any competitor even near to it.

Our Salesforce Training in Chennai helps you to keep in the trendy technology and learning with us will make us proud.

Salesforce.com Course Syllabus

CRM – Customer Relationship Management

  • What is CRM (Customer Relationship Management)?
  • CRM Basic entities
  • Sub Modules of CRM
  • Existing CRMs

Salesforce.com Introduction

  • What is Salesforce.com?
  • Why Salesforce.com?
  • Different editions in Salesforce.com
  • How to sign up for Developer Edition?

Salesforce.com Basic Navigations

  • What are Records?
  • What are Related Lists?
  • Action Column
  • Help Links

Administration of Salesforce.com

  • Types of Objects
    • Standard Objects
    • Custom Objects
  • Types of Fields
    • Standard Fields
    • Custom Fields
  • Types of Relationships
  • Field Dependency
  • Different types of Email templates
    • Text
    • HTML (using Letterhead)
    • Custom (without using Letterhead)
    • Visualforce
  • Custom application
  • Console application
  • Field Accessibility
  • Grant Login Access
  • Calendar
  • Console Tab
  • Trusted IP Ranges
  • Session Settings
  • Different types of tabs
    • Custom Object Tab
    • Web Tab
    • Visualforce Tab
  • Field History Tracking in Salesforce
  • Feed Tracking
  • https://developer.salesforce.com/
  • http://trust.salesforce.com
  • View setup audit trail
  • Organization Wide Default
  • Roles
  • Role Hierarchy
  • Sharing Rules
  • Profiles
  • Permission Sets
  • Password Policies
  • Developer console
  • Validation Rules
  • Workflow rules
    • Email Alert
    • Task
    • Field Update
    • Outbound Message
  • Approval process
  • Reports and Dashboards
  • Scheduling reports
  • Report Types
  • Adding dashboards in Home page
  • Chatter
  • Chatter Desktop
  • Queues
  • Public Groups
  • Assignment Rules
  • Auto Response Rule
  • Views
  • Domain Registration
  • Search Layouts
    • Search Results
    • Lookup Dialogs
    • Lookup Phone Dialogs
    • Accounts Tab
    • Accounts List View
    • Search Filter Fields
  • Page Layout
  • Mini Console View
  • Mini Page Layout
  • Record Types
  • Apex Data loader tool
  • Force.com Explorer tool
  • Force.com Sites
  • Data Management
    • Analytic Snapshots
    • Import Accounts/Contacts
    • Import Leads
    • Import Solutions
    • Import Custom Objects
    • Data Export
    • Storage Usage
    • Mass Transfer Records
    • Mass Delete Records
    • Mass Transfer Approval Requests
    • Mass Update Addresses
    • Data Loader
  • MVC Pattern
  • Tags in Salesforce
  • Live Agent
  • Public Solutions
  • Chatter Answers
  • Entitlement Management
  • How to access Salesforce from all IP Ranges – App Exchange application
  • Mass Edit, Delete – App Exchange application
  • Login Hours restriction for Profiles
  • Edit, Delete and Clone Buttons
  • App Exchange
  • Chat Settings(Chat Window)
  • Email to Case
  • Web-to-Lead
  • Web-to-Case
  • Schema Builder
  • Visualforce page
  • Actions in Salesforce
  • How to expire all the users password in Salesforce?
  • How Salesforce login works?
  • Account, Opportunity and Case teams
  • Manual Sharing
  • Renaming Tab Names and Labels
  • Dataloader.Io
  • Data.com
  • Merge tool
  • Chatter Approval Request
  • https://success.salesforce.com
  • Opportunity Split
  • Workbench
  • Work.com
  • Multi-Tenant Architecture
  • Creating Custom Tab Style in Salesforce
  • Historical Trend Reporting
  • Splash Page creation
  • Escalation Rules
  • Adding Multiple Users
  • Account Hierarchy

Salesforce Admin Training Reviews

Besant Technologies Reviews given by our students already completed the training with us. Please give your feedback as well if you are a student.

Besant Technologies – Chennai & Bangalore Branch Locations

Besant Technologies - Velachery Branch
Plot No. 119, No.8, 11th Main road, Vijaya nagar,
Velachery, Chennai - 600 042
Tamil Nadu, India
Landmark - Reliance Digital Opposite Street
+91-996 252 8293 / 996 252 8294

Besant Technologies - Tambaram Branch
No.2A, 1st Floor, Duraisami Reddy Street,
West Tambaram, Chennai - 600 045
Tamil Nadu, India
Landmark - Near By Passport Seva
+91-996 250 4283

Besant Technologies - OMR Branch
No. 5/318, 2nd Floor, Sri Sowdeswari Nagar,
OMR, Okkiyam Thoraipakkam, Chennai - 600 097
Tamil Nadu, India
Landmark - Behind Okkiyampet Bus Stop,
+91-887 038 4333

Besant Technologies - Porur Branch
No. 180/84, 1st Floor, Karnataka Bank Building
Trunk Road, Porur,
Chennai - 600 116
Tamilnadu, India
Land Mark: Opposite to Gopalakrishna Theatre
+91-996 252 8294

Besant Technologies - Anna Nagar Branch
Plot No:1371, 28th street kambar colony,
I Block, Anna Nagar ,
Chennai - 600 040
Tamil Nadu, India
Landmark - Behind Reliance Fresh
+91-984 025 8377

Besant Technologies - T.Nagar Branch
Old No:146/2- New No: 48,
Habibullah Road,T.Nagar,
Chennai - 600 017
Tamil Nadu, India
Landmark - Opposite to SGS Sabha
+91-734 914 0003

Besant Technologies - Thiruvanmiyur Branch
22/67, 1st Floor,
North mada street, Kamaraj Nagar
Thiruvanmiyur, Chennai 600041
Tamil Nadu, India
Landmark - Above Thiruvanmiyur ICICI Bank
+91-887 038 4333

Besant Technologies - Siruseri Branch
No. 4/76, Ambedkar Street,
OMR Road, Egatoor, Navallur,
Siruseri, Chennai 600130
Tamil Nadu, India
Landmark - Near Navallur Toll Gate, Next to Yamaha Showroom
+91-7338810550

Besant Technologies - Maraimalai Nagar Branch
No.37, 1st Floor,
Thiruvalluvar Salai,
Maraimalai Nagar,Chennai 603209
Tamil Nadu, India
Landmark - Near to Maraimalai Nagar Arch
+91-979 123 7373

Besant Technologies - BTM Layout Branch
No 2, Ground floor,
29th Main Road, Kuvempu Nagar,BTM Layout 2nd Coming from Silkboard, take left at AXA company signal,
Stage, Bangalore - 560 076
Karnataka, India
Landmark - Next to OI Play School
+91-762 494 1772 / 74

Besant Technologies - Marathahalli Branch
No. 43/2, 2nd Floor, VMR Arcade,
Varthur Main Road, Silver Springs Layout,
Munnekollal, Marathahalli, Bengaluru - 560037
Karnataka, India
Landmark - Near Kundalahalli Gate Signal
+91-910 812 6341 / 910 812 6342

Besant Technologies - Rajaji Nagar Branch
No. 309/43, JRS Ecstasy, First Floor,
59th Cross, 3rd Block, Bashyam Circle,
Rajaji Nagar, Bangalore - 560 010
Karnataka, India
Landmark - Near Bashyam Circle
+91- 734 916 0004

Besant Technologies - Jaya Nagar Branch
No. 2nd Floor,1575,11th Main Road,
4th T-Block, Pattabhirama Nagar, Jaya Nagar,
Bangalore-560041
karnataka, India
Land Mark: Opposite to Shanthi Nursing Home
+91-733 783 7626

Besant Technologies - Kalyan Nagar Branch
No.513, 4th Cross Rd
2nd Block, HRBR Layout, Kalyan Nagar,
Bangalore-560043
karnataka, India
Land Mark: Opposite to kalayan nagar Axis Bank
+91-979 144 0888

Besant Technologies - Electronic City Branch
No. 7, 3rd Floor, Ganga Enclave,
Neeladri Road, Karuna Nagar, Doddathoguru Village,
Electronics City Phase 1, Electronic City,
Bangalore - 560100, karnataka, India
Land Mark: Adjacent to HDFC Bank and State Bank Of India
+91-782 392 2182

Besant Technologies - Indira Nagar Branch
No.54, 1st Floor,
5th Main kodihalli,
Bengaluru, Karnataka 560008, India
Landmark: Behind Leela Palace Hotel,
+91-782 392 2182

Besant Technologies - HSR Layout Branch
Plot No. 2799 & 2800, 27th Main,
1st Sector, HSR Layout,
Bengaluru, Karnataka 560102, India
+91-733 783 7626

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