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Salesforce Training & Placement

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We Offer Three types of Training

On-Premise Classroom Training
On-Premise Classroom Training
An On-Premise Classroom Platform is a digital replica of a traditional classroom or training room. Enroll Now
Instructor-Led Live, Online Training
Instructor-Led Live, Online Training
A virtual classroom, though is online using digital conferencing, webinar, or learning management system technology to provide everyone access. Enroll Now
Self-Paced Online Training
Self-Paced Online Training
Self-paced learning means you can learn in your own time and schedule. There is no need to complete the assignments and take the courses at the same time as other learners. Enroll Now
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Program Highlights

Convenient learning format

Convenient learning format

Online learning format with mentorship from industry experts

Dedicated career services

Dedicated career services

Resume & interview preps with industry experts & exclusive job board

Learn from the best

Learn from the best

Award winning faculties in Salesforce domain from top IT background.

Structured program with dedicated support

Structured program with dedicated support

Dedicated program manager to ensure that students make progress and have learning outcomes

Hands on learning

Hands on learning

Become job-ready by applying what you learn and build real-life projects.

Salesforce Training Course Content

Introduction to CRM

Topics:

  • What is CRM?
  • Benefits of using Cloud Based CRM for business

Introduction of Cloud Computing & Types

Types of Clouds

Topics:

  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • Community Cloud

Definition of Salesforce and it’s Products

Topics:

  • Why Salesforce?
  • comparison Salesforce vs Zoho vs Hubspot
  • Importance of Salesforce
  • Importance of CRM and Solutions
  • Grouth of Revenue using CRM
  • Types Salesforce Products
  • Salesforce Features and Edition Limits

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Sales Cloud-Generic Business Process

Topics:

  • Features of Sales Cloud
  • Products
  • Campaign
  • Lead
  • Account
  • Opportunity
  • Contact
  • Contract
  • QuoteManage
  • Order
  • Forecast
  • Entitlement

Service Cloud and Customer Service

Topics:

  • Features of Service cloud
  • case
  • Solution
  • Public Knowledge Base
  • Web-to-case
  • Self-Service Portal
  • Escalation rules

Company Information

Topics:

  • creating Company Profile
  • Setting Fisca Year, Business Hours
  • Setting Holidays and Language
  • Identifying Edition

Salesforce-Force.Com Platform

Topics:

  • Creating User Login Credentials
  • Setup-Personal Setup
  • About Administartion Setup
  • Standard Applications, Tabs and Objects
  • Creating Custom Application(Design), Custom Objects and Custom Tabs
  • Creating Custom Fields Using DataTypes and Picklist and Dependencies

Manage Users

Topics:

  • Creating users and Roles
  • Creating Custom Profiles
  • Discussion on Standard Profiles
  • Creating Permission Sets and Public Groups and Queues
  • Login History

Relationships in Salesforce

Topics:

  • Lookup Relationship
  • Master-Detail Relationship
  • Many to many Relationship
  • Junction Object
  • Rollup Summary Felds
  • ReaTime Scinarios

Applying Validations and Formulas

Topics:

  • Overview of validation
  • Creating Validation Rule
  • Apply Formula in Validation
  • PageLayout on Objects
  • Mini PageLayout
  • Search Layout
  • Record Type
  • Field Level Security on Layout

Object Level Security Model(Table)

Topics:

  • Profile Level
  • Permission Set Level

Field Level Security Model(Column)

Topics:

  • Profile Level
  • Page Layout Security
  • Permission Set Security

Record Level Security Model-Sharing Settings(Row)

Topics:

  • Overview of Record Level security
  • Organization-Wide-Default
  • Sharing Rules
  • Grant Access Using Hierarchies
  • Internal Access
  • External Access
  • Mannual Sharing
  • Owner Based Sharing Rule
  • Both Usage of Profile and OWD
  • RealTime Scenarios

Workflows and Approvals

Topics:

  • Overview of Workflows
  • Email Alerts
  • Tasks
  • Field Updates
  • Outbound Messages
  • Time Dependent Workflow Actions
  • Order of Execution
  • Approval Process Definition
  • Dynamic Approval Process
  • Multi-Step Approval Process
  • Parallel Approval Process
  • Approval Process Actions
  • Real Time Scenarios

Email Administration

Topics:

  • Deliverability
  • Test Deliverability
  • Organization-Wide Addresses
  • Setting Email Footers
  • Compliance BCC Email

Administrative Integration

Topics:

  • Overview on Declarative(no-code) and Programmatic (coding)
  • Integrating SFDC to SFDC, SFDC to Excel and SFDC to Facebook

Reports and Dashboards

Topics:

  • Importance of Reports
  • Discussion On Standard Report
  • Creating Custom Report, Tabular Report, Summary report, Matrix Report
  • Creating Joined Report and Report Types
  • Applying Filters on Report
  • Run Report
  • Export Report
  • Create Dashboard
  • Fetching Dashboard in to Visualforce

Resolving Project Issues

Topics:

  • Overview on Types of Projects
  • Issue Capturing and Priority
  • Isuue Resolving and escalation
  • How RealTime Issues
  • Overview on Outlook Email
  • Code Checking
  • BluePrint
  • Agile Methodology
  • How to Clear RoadBlocks
  • Office Communicator(O.C)

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Project Related

Topics:

  • Resolving User Issues In Project
  • Importance of User In Application
  • Real time project explanation and Project Business Process
  • Project Development Life Cycle
  • Project Management Tools
  • Sandbox and UAT
  • Change Set
  • Deployment
  • Production

Before Start Development

Topics:

  • Enable Development Mode
  • MVC Architecture
  • Developer Console Usage
  • Query Editor Usage
  • Execute Anonymous Window
  • Create Class Using Developer Console and Visualforce Using Developer Console
  • Test and Debug Using Developer Console
  • Installing Eclipse

Visualforce Pages

Topics:

  • Comparison With HTML Tags
  • Create VF Using URL, Developer Console, Standard Navigation and Eclipse

Data Sources in Visualforce

Topics:

  • Apex Class Variables
  • Parameters Using URL
  • Global Standard Objects or Custom Objects
  • Static Data

Pageblock Tags

Topics:

  • Pageblock
  • PageBlockSection, SectionItem
  • PageBlock Button and Location
  • CommandButtons and Actions

Input Components

Topics:

  • InputText, InputField and InputSecret
  • InputHidden
  • InputFile

Select Components

Topics:

  • SelectOption
  • SelectOptions
  • SelectCheckBox
  • SelectRadio

Message Tags

Topics:

  • PageMessage
  • PageMessages

Panel Tags

Topics:

  • PanelBar
  • PanelBarmItem
  • PanelGrid
  • PanelGroup

Other VF Tags

Topics:

  • Column
  • CommandLink
  • Detail
  • Facet
  • Form
  • Iframe
  • Image
  • include script
  • Include Page

Asynchronous APEX

Topics:

  • Future Method-Long Running
  • Queueable Apex-Chain Jobs
  • Batch Apex-LargeDataVolumes
  • Scheduled Apex:Run On Schedule
  • Implemantation
  • Invoking Future Method from Schedule
  • Schedule Using Point and click
  • Schesule Using Code Customization

Batch APEX

Topics:

  • Iterable Class
  • QueryLocator
  • GetQueryLocator
  • Start Method
  • Execute Method
  • Finish Mehtod
  • Sending Email From finish Method
  • BatchableContext
  • Debug Batch Apex
  • Creating Future Methods in Batch Apex
  • Implememnting Database.AllowCallouts
  • Call Batch In a Batch
  • Serialize Batch By Batch
  • RealTime Scenarios

Apex Triggers

Topics:

  • Overview On Triggers
  • Trigger Events
  • Before Triggers
  • After Triggers
  • Insert Triggers
  • Update Triggers
  • Delete Triggers
  • Undelete Triggers
  • New
  • Old
  • NewMap
  • OldMap
  • Recursive Triggers
  • Validation Rule with Trigger
  • Workflow with Trigger
  • Invoking Batch Apex,callouts from trigger
  • Invoking Schedule,Future Methods from Trigger
  • RealTime Scenarios on Each Topic

Test Class

Topics:

  • Overview on Test classes
  • StartTest,StopTest
  • Test Class on Apex class, Batch APEX, Schedule Apex and Triggers

Programmatic Integration

Topics:

  • Integration and WebServices
  • Definition Of Integration and WebServices
  • Purpose Of WebServices
  • Types Of Web Services
  • JSON Class, Generator Class, Parser, Serialization
  • JSON Deserialization
  • XML CLASSES IN WebServices
  • HTTP Callouts
  • Creating APEX WSDL File
  • Integration Using SOAP API
  • Integration Using REST API
  • Real Time Scenarios

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You Always Get the Best Guidance

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Students Enrolled
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Placed Students
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Years of Experience

Want to pursue the Best Salesforce Training with Besant Technologies?

Learn Salesforce CRM to secure a High Paid job in Salesforce. Besant Technologies Salesforce Training Institute will help you to become proficient in Salesforce Admin, Salesforce Developer, Salesforce Consultant & salesforce lightning .

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Recently Placed Students

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Frequently Asked Questions

  • You will learn all the features of the Salesforce CRM.
  • You get skilled at working with Force.com and Salesforce cloud.
  • You will be able to deploy Salesforce portals, reports and dashboards.
  • You will also be able to retrieve data from your organization's database using Salesforce Object Query Language or (SOQL).
  • Customization of applications, debugging, and data visualization will all be a breeze.
  • You gain a better grip over business logic, security, UI and data models.
  • Developing applications using MVC architecture will become easy.
  • You will learn to use Standard List Controllers for managing sets of records.

Although anyone can take up this course, Executives, Sales Managers, Analysts, Developers, Software Administrators, and Sales Professionals can further their careers with our Salesforce Developer Training.

  • Administrator certification (administrator, advanced administrator)
  • Developer certification (platform developer I, platform developer II, commerce cloud)
  • Technical architect.
  • Consultant certifications
  • Pardot expert (consultant, specialist)
  • App builder
  • Marketer certifications
  • Implementation experts/consultants certifications.

Though Salesforce is extensive, it is not difficult to learn. If you put your mind and concentration into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.

We offer Classroom Training and Online Training.

Yes, We at Besant Technologies offer Salesforce Training with 100% job placement in Chennai & Bangalore for certified professionals. For this, we are exclusively tied-up with top MNCs from around the world. It helps us place you in leading organizations such as Sony, TCS, Mu Sigma, Cognizant, and Cisco, among other equally great enterprises. We help you with the job interview and résumé preparation as well.

  • Salesforce Administrator
  • Salesforce Business Analyst
  • Salesforce Developer
  • Salesforce Functional Consultant
  • Salesforce Platform Manager
  • Salesforce Solution Architect
  • Salesforce Technical Architect
  • Salesforce Project Manager

We provide you certificates that are valid for a lifetime! You will receive a Certificate of Completion that is recognized in India, demonstrating your commitment to learning new skills.

No, Besant Technologies does not offer full refunds outside of the 7 days under any circumstances due to our significant intellectual property and goodwill.

We accept all major kinds of payment options. Cash, Card (Master, Visa and Maestro etc), Net Banking, razorpay, ccavenue, paypal and etc...

What is Salesforce?

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

Why Salesforce?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.

...

What are the objective of Salesforce Course?

  • Collaborating with the Salesforce Administrator to validate business requirements and any considerations (security, scalability, limits)
  • Developing Apex Classes and Triggers, as well as test classes for all custom development
  • Custom user interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components
  • Use Salesforce APIs to integrate with other systems used in the organization
  • Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development
  • Experience developing customer-facing interfaces
  • Advanced knowledge of Salesforce CRM platforms
  • Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce
  • Working knowledge of mavensMate or eclipse.

What are the Prerequisites to learn Salesforce?

  • Since it is a Cloud Based CRM you don't need any Programming or Coding Experience to learn the Salesforce Course. If you have Internet and Computer you can Access Salaesforce from anywhere.
  • Anyone Can Take this Salesforce Admins and Developer Training and Certifications.

What are the tools Covered in Salesforce?

  • CRM
  • Chatter
  • Salesforce Mobile APP
  • Mobile
  • Data Managment
  • Security
  • Apex
  • SOQL Queries
  • Lightning
  • VisualForce
  • App Lifecycle
  • App Logic
  • DataBase
  • RePorting
  • Trigger
  • User Interface

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